On 2 July 2015 the Law Society published a practice note entitled Law Society: Meeting the Needs of Vulnerable Clients
The notes provides guidance on identifying vulnerable clients and their needs. It covers assessing capacity under the Mental Capacity Act 2005 and providing accessible services in accordance with the Equality Act 2010.
It also discusses the role of carers and other third parties such as attorneys, deputies and litigation friends. It includes examples of working with clients who have physical or learning disabilities, lack mental capacity or are vulnerable to undue influence.
The guidance is addressed to solicitors in all areas of practice, particularly if they do not act for vulnerable clients on a regular basis.