Kerry Underwood

TESCO AT IT: DOES IT GET ANY WORSE THAN THIS?

with 27 comments


TESCO Bank have written to the “carer/guardian” of a seriously injured vulnerable client, who they knew to be vulnerable because of the circumstances of the accident as demonstrated by the fact that the letter is addressed to the “carer/guardian”.

The client was an adult with pre-existing learning difficulties, cognitive impairment and chronic health problems.

 
TESCO are the insurers for the injured vulnerable person’s opponent, apparently through the medium of TESCO Underwriting Ltd.

 

Here is the letter.

(You will need to press download pictures to see letter)

Tesco Bank Letter

Please see my related blogs: –

 

DAS LAW AT IT

INSURERS AT IT AGAIN (1) AND (2)

CLINICAL NEGLIGENCE – DEFENDANTS AT IT AGAIN (3),

INSURERS AT IT AGAIN? (4)

INSURERS AT IT AGAIN (5)

EVER SEEN WORSE TH>N MORE TH>N? – INSURERS AT IT AGAIN (6)

DIRECT LINE OR DIRECT LYING? – INSURERS AT IT AGAIN (7)

INSURERS AT IT AGAIN (LOST COUNT)

MEDICAL DEFENSE UNION: A SUITABLE CASE FOR TREATMENT

SETTLEMENT AGREEMENTS IN PERSONAL INJURY

DLG LEGAL SERVICES & SOLICITORS CODE OF CONDUCT

 

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Written by kerryunderwood

July 15, 2016 at 10:33 am

Posted in Uncategorized

27 Responses

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  1. Tesco are so kind. I want them 😳😳😳

    Andrew Twambley

    Andrew Twambley

    July 15, 2016 at 10:37 am

    • Andrew

      Interesting to see their reaction. Risks brand infection of their core business, so they are in a different position as compared to insurers whose core business it is.

      Kerry

      kerryunderwood

      July 15, 2016 at 12:35 pm

  2. Haha! That is awful!

    Josh Coleman

    July 15, 2016 at 10:41 am

    • But no different from what many insurers do.

      kerryunderwood

      July 15, 2016 at 12:36 pm

      • The DAS Law letter is even worse… I would say shameful, but they’re clearly shameless!

        Josh Coleman

        July 19, 2016 at 9:52 am

  3. ‘Outside Agencies’ no recommendation to seek independent legal advice, what a scandal. I hope Liz Truss rejects the myth that insurers can be trusted to treat injured people fairly.

    dominicmoss

    July 15, 2016 at 10:41 am

  4. May I share on social media?

    H

    Hxyay

    July 15, 2016 at 10:50 am

  5. shameful cynical behaviour

    Adam Copeland

    July 15, 2016 at 10:54 am

  6. Every Little Helps!

    I’m surprised they don’t offer her 20 clubcard points and a FREE(*) subscription to Puppies and Kittens Magazine if she drops her claim now to stop the wicked big bad solicitors taking a percentage.

    [* FREE offer ends after one issue. Charges apply thereafter]

    NB It is your old friends Ageas Insurance who are actually the Claims Handlers (and who own 51% of Tesco Underwriting).

    Dominic Cooper

    July 15, 2016 at 10:55 am

  7. I’m surprised this is the only letter you have been given.

    Despite the insurers allegedly being ‘regulated’ and despite claims presented in the various Portals forbidding the insurers from contacting clients, they regularly ignore the rules and do whatever they like.

    Haven recently got in a sticky situation contacting clients too. Its standard, if underhand, practice.

    Simon

    July 15, 2016 at 11:02 am

  8. That is unbelievable Martin Littler

    From: Kerry Underwood <comment-reply@wordpress.com> Reply-To: Kerry Underwood <comment+r3oby7-al7wn5zwrula1gj6@comment.wordpress.com> Date: Friday, 15 July 2016 at 05:33 To: Martin Littler <martin.littler@cobden.co.uk> Subject: [New post] TESCO AT IT: DOES IT GET ANY WORSE THAN THIS?

    kerryunderwood posted: “TESCO Bank have written to the “carer/guardian” of a seriously injured vulnerable client, who they knew to be vulnerable because of the circumstances of the accident as demonstrated by the fact that the letter is addressed to the “carer/guardian”. TESCO a”

    Martin Littler

    July 15, 2016 at 11:25 am

  9. what can i say shocking!!!

    steve samuel

    July 15, 2016 at 12:44 pm

  10. Is this Tesco jumping in to act or to setlte?

    robertpettitt

    July 15, 2016 at 1:07 pm

    • Robert

      Tesco are definitely acting for the other side. I have blanked the names out, but you will see the section :” Our insured “.

      Kerry

      kerryunderwood

      July 15, 2016 at 1:20 pm

      • Something tells me that the case would not go for court approval

        robertpettitt

        July 15, 2016 at 1:48 pm

  11. Funny that. I am trying to get information about that. Almost proving a negative, but if third party capture happens with children – and it does – who represents the child on any infant approval settlement? I suspect that there is none, as you say.

    Kerry

    kerryunderwood

    July 15, 2016 at 1:54 pm

  12. Every little helps ………………. to add to our profits.

    Paul

    July 15, 2016 at 10:17 pm

  13. Tesco are currently defending one of my non-PI claims using Plexus Law.

    It’s like I’m printing money on costs. Sadly it’s keeping my client from my damages at the same time.

    legalorange

    July 17, 2016 at 6:24 pm

    • Yes- it is ironic that the incompetence of many insurers and their panel solicitors costs them a fortune.

      Kerry

      kerryunderwood

      July 17, 2016 at 8:17 pm


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